How To Fix M7474 - Document contains items w/ and w/o zero quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: M7 - Inventory Management and Physical Inventory

• Message number: 474

• Message text: Document contains items w/ and w/o zero quantity

What causes this issue?

You have entered an item with zero quantity and the indicator final
delivery/final issue as well as items with quantity. The system
determined that instead of a material document a delivery would be
created. The final delivery/final issue flag cannot be transferred into
the delivery.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you have defined this message as error, you have to enter he items
with zero quantity and final delivery/final issue flag separated from
the items with quantity. The system than created a material document for
the items without quantity and a delivery for the items with quantity.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M7474 - Document contains items w/ and w/o zero quantity ?

  The SAP error message M7474, which states "Document contains items w/ and w/o zero quantity," typically occurs during the processing of a material document, such as when trying to post a goods movement or create a material document in SAP. This error indicates that the document you are trying to process contains line items that have both zero and non-zero quantities, which is not allowed in certain transactions.
  Cause:
  
  Mixed Quantities: The document includes items where some have a quantity of zero and others have a non-zero quantity. SAP does not allow the posting of documents that mix these two types of items.
  Incorrect Data Entry: During the creation of the document, there may have been an error in data entry, leading to the inclusion of items with zero quantities.
  Configuration Issues: In some cases, the system configuration may not allow for the processing of documents with mixed quantities.
  
  Solution:
  
  Review Document Items: Check the items in the document to identify which ones have a zero quantity. You can do this by reviewing the line items in the transaction where the error occurred.
  Remove Zero Quantity Items: If the zero quantity items are not needed, remove them from the document. Only include items with non-zero quantities.
  Adjust Quantities: If the zero quantity items are necessary, consider adjusting their quantities to a non-zero value if applicable.
  Split the Document: If you need to keep both zero and non-zero quantity items, consider splitting the document into two separate documents: one for items with non-zero quantities and another for items with zero quantities.
  Check Configuration: If the issue persists, consult with your SAP administrator or support team to check if there are any configuration settings that need to be adjusted.
  
  Related Information:
  
  Transaction Codes: This error can occur in various transactions, such as MIGO (Goods Movement), MB1A (Goods Withdrawal), or MB1B (Transfer Posting).
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message, as there may be known issues or fixes provided by SAP.
  Documentation: Refer to SAP documentation for guidelines on handling material documents and the rules regarding quantities in postings.
  
  By following these steps, you should be able to resolve the M7474 error and successfully process your material document.