How To Fix M7465 - Return delivery for purchase order &1 &2 requires reference

SAP Error Message - Details

• Message type: E = Error

• Message class: M7 - Inventory Management and Physical Inventory

• Message number: 465

• Message text: Return delivery for purchase order &1 &2 requires reference

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message M7465 - Return delivery for purchase order &1 &2 requires reference ?

  The SAP error message M7465 indicates that a return delivery for a purchase order requires a reference. This typically occurs when you are trying to create a return delivery for a purchase order, but the system cannot find the necessary reference information to process the return.
  Cause:
  
  Missing Reference: The return delivery is being created without a proper reference to the original goods receipt or purchase order.
  Incorrect Document Type: The document type used for the return delivery may not be set up correctly to allow for the reference.
  Incomplete Data: The required fields in the return delivery document may not be filled out correctly, leading to the inability to establish a reference.
  Configuration Issues: There may be configuration settings in the SAP system that are preventing the return delivery from being processed correctly.
  
  Solution:
  
  Check Reference Document: Ensure that you are referencing the correct purchase order and that the original goods receipt exists. You can do this by checking the purchase order history.
  Use Correct Transaction: Make sure you are using the correct transaction code for creating a return delivery (e.g., MIGO for goods movements).
  Complete Required Fields: Ensure that all mandatory fields in the return delivery document are filled out correctly, including the purchase order number and item details.
  Review Configuration: If you have access, check the configuration settings in the SAP system related to return deliveries and ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or help files for specific details on the return delivery process and requirements.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIGO (Goods Movement) and MBRL (Return Delivery).
  SAP Notes: Check for any SAP Notes related to error M7465 for additional insights or patches that may address the issue.
  User Roles: Ensure that you have the necessary permissions to create return deliveries in the system.
  Training: If you are new to SAP, consider undergoing training on inventory management and return processes to better understand how to handle such errors.
  
  By following these steps, you should be able to resolve the M7465 error and successfully process the return delivery.