How To Fix M7407 - Enter sales value or zero indicator for item &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: M7 - Inventory Management and Physical Inventory

  • Message number: 407

  • Message text: Enter sales value or zero indicator for item &

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  • What causes this issue?

    For item &V1& you did not enter a sales price value nor did you set the
    zero count indicator. This item is therefore not considered as counted.

    How to fix this error?

    Enter the count value. If this is zero, set the zero count indicator.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message M7407 - Enter sales value or zero indicator for item & ?

    The SAP error message M7407, which states "Enter sales value or zero indicator for item &," typically occurs in the context of sales order processing or when creating a sales document. This error indicates that the system expects a sales value or a zero indicator for a specific item in the sales document, but it has not been provided.

    Cause:

    1. Missing Sales Value: The item in question does not have a sales value entered. This could happen if the item is a service or if the pricing conditions have not been set up correctly.
    2. Zero Indicator Not Set: If the item is meant to be a zero-value item (for example, a free item or a promotional item), the zero indicator may not have been set.
    3. Configuration Issues: There may be issues with the configuration of the sales document type or item category that are preventing the sales value from being recognized.
    4. Data Entry Error: The user may have inadvertently skipped entering the required sales value or zero indicator.

    Solution:

    1. Check Item Details: Go to the sales order or document where the error occurred and check the item details. Ensure that a valid sales value is entered for the item.
    2. Set Zero Indicator: If the item is intended to be a zero-value item, ensure that the zero indicator is set correctly in the item details.
    3. Review Pricing Conditions: Check the pricing conditions for the item. Ensure that the pricing procedure is correctly configured and that the necessary condition records exist.
    4. Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings for the sales document type and item category. Ensure that they are set up to allow for the entry of sales values or zero indicators as needed.
    5. User Training: Ensure that users are trained on how to enter sales values and set zero indicators correctly in the system.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to access the sales document.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP documentation for detailed information on sales order processing and item category configuration.

    If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.

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