How To Fix M7350 - Full product is missing for empties item &1 &2 -> System cannot accept

SAP Error Message - Details

• Message type: E = Error

• Message class: M7 - Inventory Management and Physical Inventory

• Message number: 350

• Message text: Full product is missing for empties item &1 &2 -> System cannot accept

What causes this issue?

You want to post a goods receipt for a purchase order. You are trying
to post an <DS:GLOS.3526BBC5AFAB52B9E10000009B38F974>'empties' material
</>.
In this case the 'empties' material is a tied 'empties' material. You
can only post this type of material along with the corresponding
<DS:GLOS.352A7ADBD3895CD5E10000009B38F974>full product</>.

System Response

The system cannot accept the 'empties' item.

How to fix this error?

Make sure that you post the corresponding full product along with the
'empties' material.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M7350 - Full product is missing for empties item &1 &2 -> System cannot accept ?

  The SAP error message M7350, which states "Full product is missing for empties item &1 &2 -> System cannot accept," typically occurs in the context of handling returnable packaging or empties in the SAP system. This error indicates that the system is unable to process a transaction involving an empty item because it cannot find the corresponding full product.
  Cause:
  
  
  Missing Full Product: The primary cause of this error is that the system cannot find the full product associated with the empty item. This could be due to:
  
  The full product not being defined in the system.
  The full product being inactive or not available in the current context (e.g., not in stock).
  Incorrect configuration or master data settings for the empty item.
  
  
  
  Master Data Issues: There may be issues with the material master data for either the empty item or the full product, such as missing links or incorrect settings.
  
  
  Transaction Context: The error may also arise if the transaction context does not allow for the processing of empties, such as trying to process an empty item without a corresponding full product in the same transaction.
  
  
  Solution:
  
  
  Check Material Master Data:
  
  Verify that the full product (the item that the empty is associated with) is correctly defined in the material master.
  Ensure that the full product is active and available for the relevant plant/storage location.
  
  
  
  Review Configuration:
  
  Check the configuration settings for handling returnable packaging and empties in the SAP system. Ensure that the settings are correctly defined to allow for the processing of empties.
  
  
  
  Linking Empties to Full Products:
  
  Ensure that the empty item is correctly linked to the full product in the system. This may involve checking the packaging specifications or the relationship between the two materials.
  
  
  
  Transaction Review:
  
  Review the transaction you are trying to perform. Ensure that you are following the correct process for handling empties and that all required items are included in the transaction.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling empties and returnable packaging in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to inventory management and handling of returnable packaging (e.g., MIGO, MB1A, etc.).
  User Training: Ensure that users involved in processing empties are adequately trained on the procedures and requirements for handling these items in SAP.
  
  By following these steps, you should be able to identify the cause of the M7350 error and implement a solution to resolve it.