How To Fix M5383 - Document cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: M5 - LIS: Standard Analyses (Inventory Controlling Doc. Analysis)

• Message number: 383

• Message text: Document cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message M5383 - Document cannot be displayed ?

  The SAP error message M5383, which states "Document cannot be displayed," typically occurs when there is an issue with displaying a document in the SAP system. This can happen for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes and their corresponding solutions:
  Causes:
  
  Missing Document: The document you are trying to access may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to view the document.
  Incorrect Document Type: The document type may not be supported for display in the current context.
  Technical Issues: There may be a problem with the underlying system configuration, such as missing or misconfigured document management settings.
  Network Issues: Connectivity problems can prevent the document from being retrieved from the server.
  
  Solutions:
  
  
  Check Document Existence:
  
  Verify that the document you are trying to access actually exists in the system. You can do this by checking the relevant transaction or using the document management system.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to view the document. This can be checked in the user roles and profiles assigned to the user.
  
  
  
  Verify Document Type:
  
  Confirm that the document type is correct and that it is supported for display in the context you are using. You may need to consult with your SAP administrator or documentation.
  
  
  
  Check System Configuration:
  
  If you suspect a technical issue, check the configuration settings related to document management in SAP. This may involve reviewing settings in transaction codes like OAC0 (for Archive Management) or OAC3 (for Document Management).
  
  
  
  Network and Connectivity:
  
  Ensure that there are no network issues affecting the connection to the SAP server. You can try accessing other documents or services to see if the problem persists.
  
  
  
  SAP Notes and Support:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAWD (for Document Management) and OAC0 (for Archive Management).
  User Roles: Review the roles assigned to users in the SAP system to ensure they have the necessary permissions.
  Documentation: Consult SAP documentation for specific details on document management and error handling.
  
  By following these steps, you should be able to diagnose and resolve the M5383 error in SAP.