How To Fix M3872 - You have not entered a control key for QM procurement


SAP Error Message - Details

  • Message type: E = Error

  • Message class: M3 - Material Master

  • Message number: 872

  • Message text: You have not entered a control key for QM procurement

  • Show details Hide details
  • What causes this issue?

    This message can have two causes:
    either you have entered a certificate type without entering a control
    key for QM procurement, although the control key requires a certificate
    type
    or you have not entered a value in the <LS>QM system requirements</>
    field

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message M3872 - You have not entered a control key for QM procurement ?

    The SAP error message M3872, "You have not entered a control key for QM procurement," typically occurs in the context of Quality Management (QM) in SAP when creating or processing procurement documents, such as purchase orders or production orders. This error indicates that the system requires a control key to manage the quality inspection process associated with the procurement.

    Cause:

    The error is caused by the absence of a control key in the relevant document or configuration. Control keys are used in SAP to define how operations are processed, including whether quality inspections are required for procurement. If the control key is not specified, the system cannot determine how to handle quality management processes.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check the Document: Ensure that the procurement document (e.g., purchase order, production order) has a control key assigned. You can do this by:

      • Opening the document in the relevant transaction (e.g., ME21N for purchase orders).
      • Navigating to the item details and checking for the control key field.
    2. Assign a Control Key: If the control key is missing, you need to assign an appropriate control key that allows for QM procurement. Common control keys for QM include:

      • Q1: Inspection during goods receipt
      • Q2: Inspection before usage
      • Q3: Inspection after production

      You can assign the control key in the procurement document or in the material master record.

    3. Material Master Configuration: If the control key is not set in the material master, you may need to update the material master data:

      • Go to transaction MM02 (Change Material).
      • Select the relevant views (e.g., Purchasing, Quality Management).
      • Ensure that the control key is set in the Quality Management view.
    4. Check Configuration: If the issue persists, check the configuration settings in the SAP system:

      • Go to SPRO (SAP Project Reference Object) and navigate to the relevant QM settings.
      • Ensure that the control keys are properly defined and linked to the appropriate procurement processes.
    5. User Authorization: Ensure that you have the necessary authorizations to make changes to the procurement documents or material master.

    Related Information:

    • Control Key Definition: Control keys can be defined in the configuration settings under the Quality Management module. They determine how quality inspections are integrated into procurement processes.
    • QM Integration: Understanding how QM integrates with other modules (like MM - Materials Management) can help in troubleshooting similar issues.
    • SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.

    By following these steps, you should be able to resolve the M3872 error and ensure that the control key for QM procurement is properly set up in your SAP system.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker