How To Fix M3417 - General product hierarchy has different value: &

M3417 - Overview

• Message type: E = Error

• Message class: M3 - Material Master

• Message number: 417

• Message text: General product hierarchy has different value: &

What causes this issue?

The general product hierarchy has a value different to the
sales-specific product hierarchy.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check the value of the sales-specific product hierarchy.

Error message extract from SAP system. Copyright SAP SE.

M3417 - Details

• The SAP error message M3417, which states "General product hierarchy has different value: &," typically occurs in the context of materials management and product hierarchy assignments in SAP. This error indicates that there is a mismatch in the general product hierarchy for a material or product being processed.
  
  Cause:
  
  
  Mismatch in Hierarchy: The error usually arises when the general product hierarchy assigned to a material does not match the expected value in the system. This can happen if:
  
  The material master data has been changed, and the new hierarchy does not align with the existing configuration.
  There are inconsistencies in the product hierarchy settings across different materials or product categories.
  The product hierarchy is not correctly maintained in the relevant master data.
  
  
  
  Data Migration Issues: If data has been migrated from another system or if there have been recent changes in the product hierarchy structure, this can lead to discrepancies.
  
  
  
  Configuration Issues: Incorrect configuration in the product