How To Fix M2760 - IDoc & does not have a segment! (Maintain the IDoc first)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: M2 - LIS: Generating and updating info structures

  • Message number: 760

  • Message text: IDoc & does not have a segment! (Maintain the IDoc first)

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Smart SAP Assistant

  • What is the cause and solution for SAP error message M2760 - IDoc & does not have a segment! (Maintain the IDoc first) ?

    The SAP error message M2760, which states "IDoc & does not have a segment! (Maintain the IDoc first)," typically occurs when there is an issue with the structure or configuration of an IDoc (Intermediate Document) in the SAP system. This error indicates that the IDoc you are trying to process does not contain any segments, which are essential for the IDoc to be valid and processed correctly.

    Causes:

    1. Missing Segments: The IDoc may not have been populated with any segments, which are necessary for the IDoc to convey data.
    2. Incorrect IDoc Type: The IDoc type being used may not be correctly defined or may not match the expected structure.
    3. Configuration Issues: There may be issues with the configuration of the IDoc type or the message type in the SAP system.
    4. Data Transfer Issues: If the IDoc is being generated from an external system, there may be issues with the data transfer that resulted in an empty IDoc.
    5. IDoc Generation Errors: Errors during the IDoc generation process can lead to incomplete or empty IDocs.

    Solutions:

    1. Check IDoc Segments: Use transaction WE02 or WE05 to display the IDoc and check if it has any segments. If it does not, you will need to investigate why it was not populated.
    2. Maintain IDoc Structure: If the IDoc is missing segments, you may need to maintain the IDoc structure. This can be done using transaction WE30 (IDoc Type) to ensure that the IDoc type is correctly defined and includes the necessary segments.
    3. Review IDoc Generation Logic: If the IDoc is generated from a program or an external system, review the logic to ensure that it is correctly populating the IDoc with the required data.
    4. Check Configuration: Verify the configuration settings for the IDoc type and message type in transaction WE20 (Partner Profiles) to ensure they are set up correctly.
    5. Test with Sample Data: If possible, test the IDoc generation with sample data to see if the issue persists. This can help isolate whether the problem is with the data being sent or with the IDoc configuration itself.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    Related Information:

    • IDoc Structure: An IDoc consists of a control record and one or more data segments. Each segment can contain multiple fields.
    • Transaction Codes:
      • WE02/WE05: Display IDocs
      • WE30: Maintain IDoc Types
      • WE20: Maintain Partner Profiles
    • IDoc Types: Each IDoc type is associated with a specific message type and defines the structure of the data being transmitted.

    By following these steps, you should be able to identify the cause of the M2760 error and implement a solution to resolve it.

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