How To Fix M2104 - Date format in user master record cannot be interpreted

SAP Error Message - Details

• Message type: E = Error

• Message class: M2 - LIS: Generating and updating info structures

• Message number: 104

• Message text: Date format in user master record cannot be interpreted

What causes this issue?

The date format "&V1&" is not supported.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the date format setting in the user master.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M2104 - Date format in user master record cannot be interpreted ?

  The SAP error message M2104, which states "Date format in user master record cannot be interpreted," typically occurs when there is an issue with the date format settings in the user master record. This can happen in various scenarios, such as when a user tries to execute a transaction that involves date fields, and the system cannot interpret the date format specified for that user.
  Cause:
  
  Incorrect Date Format: The date format specified in the user master record does not match the expected format used by the SAP system. This can happen if the user is from a different locale or if the date format was changed in the user settings.
  User Profile Settings: The user profile settings may not be configured correctly, leading to discrepancies in how dates are interpreted.
  System Settings: The system settings for date formats may not align with the user's settings, causing conflicts.
  
  Solution:
  
  
  Check User Master Record:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID and click on "Display."
  Navigate to the "Defaults" tab and check the "Date Format" field. Ensure that it is set to a valid format (e.g., DD/MM/YYYY or MM/DD/YYYY depending on your locale).
  
  
  
  Adjust User Settings:
  
  If the date format is incorrect, change it to the appropriate format that matches your locale or the expected format in the system.
  Save the changes and ask the user to log out and log back in to ensure the new settings take effect.
  
  
  
  Check System Settings:
  
  If the issue persists, check the system-wide date format settings. This can be done through transaction code SPRO (Customizing) and navigating to the relevant settings for date formats.
  Ensure that the system settings are consistent with the user settings.
  
  
  
  User Locale Settings:
  
  Ensure that the user's locale settings are correctly configured. This can be checked in the user profile or through the user’s personal settings in the SAP GUI.
  
  
  
  Testing:
  
  After making the necessary changes, have the user perform the action that previously triggered the error to confirm that the issue has been resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation regarding user master records and date formats for more detailed information on configuration and best practices.
  Support: If the issue cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to resolve the M2104 error and ensure that date formats are correctly interpreted in the SAP system.