How To Fix LXYRD162 - Internal error. Contact technical support

SAP Error Message - Details

• Message type: E = Error

• Message class: LXYRD -

• Message number: 162

• Message text: Internal error. Contact technical support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message LXYRD162 - Internal error. Contact technical support ?

  The SAP error message LXYRD162, which states "Internal error. Contact technical support," typically indicates that there is an unexpected issue occurring within the SAP system that is not handled by the standard error messages. This can happen for various reasons, including but not limited to:
  Possible Causes:
  
  System Bugs: There may be a bug in the SAP software that is causing the internal error.
  Configuration Issues: Incorrect configuration settings in the system can lead to unexpected behavior.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors.
  Custom Code: If there are custom developments or enhancements, they may not be functioning correctly.
  Performance Issues: System performance problems, such as memory shortages or database locks, can also lead to internal errors.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. SAP frequently releases notes that address known issues and provide patches or workarounds.
  Review System Logs: Check the system logs (transaction codes SM21, ST22, or SLG1) for more detailed error messages that can provide insight into the cause of the issue.
  Reproduce the Error: Try to reproduce the error in a test environment to gather more information about the conditions that lead to the error.
  Check Custom Code: If there are any custom developments, review the code for potential issues or conflicts.
  Contact SAP Support: If the issue persists and you cannot find a resolution, contact SAP Support with detailed information about the error, including the steps to reproduce it, system logs, and any relevant configuration details.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as many internal errors are resolved in newer versions.
  
  Conclusion:
  The LXYRD162 error is a generic internal error that requires further investigation to determine the root cause. Following the steps outlined above can help you diagnose and potentially resolve the issue, or at least provide sufficient information to SAP Support for assistance.