How To Fix LVCALM021 - Cannot determine when liveCache restarted

SAP Error Message - Details

• Message type: E = Error

• Message class: LVCALM - liveCache: Alert Monitor Objects and Attributes

• Message number: 021

• Message text: Cannot determine when liveCache restarted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LVCALM021 - Cannot determine when liveCache restarted ?

  The SAP error message LVCALM021 indicates that the system is unable to determine when the LiveCache was last restarted. This can occur in scenarios where the LiveCache system is not properly synchronized with the SAP application or if there are issues with the LiveCache itself.
  Causes:
  
  LiveCache Not Running: The LiveCache instance may not be running or may have crashed.
  Connection Issues: There may be connectivity issues between the SAP application and the LiveCache.
  Configuration Issues: Incorrect configuration settings in the LiveCache or the SAP system can lead to this error.
  Version Mismatch: There may be a version mismatch between the SAP application and the LiveCache.
  Database Issues: Problems with the underlying database that LiveCache uses can also lead to this error.
  
  Solutions:
  
  Check LiveCache Status: Ensure that the LiveCache instance is running. You can do this by checking the LiveCache administration tools or using transaction codes like LC10 or LC11 in SAP.
  Restart LiveCache: If the LiveCache is not running, restart it. Make sure to follow the proper procedures for restarting LiveCache.
  Check Connectivity: Verify that the SAP application can connect to the LiveCache. Check network settings, firewall rules, and any relevant logs for connectivity issues.
  Review Configuration: Check the configuration settings for both the SAP application and LiveCache. Ensure that they are correctly set up and compatible with each other.
  Check Logs: Review the logs for both the SAP application and LiveCache for any error messages or warnings that could provide more context about the issue.
  Database Health: Ensure that the underlying database is healthy and functioning properly. Check for any database errors or performance issues.
  Consult Documentation: Refer to SAP Notes and documentation related to LiveCache for any specific troubleshooting steps or patches that may be applicable.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  LiveCache Documentation: Review the official SAP documentation for LiveCache for best practices and configuration guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.