How To Fix LVC004 - Error &1 determining the liveCache version

SAP Error Message - Details

• Message type: E = Error

• Message class: LVC - Error Texts for LiveCache Monitoring, Administration...

• Message number: 004

• Message text: Error &1 determining the liveCache version

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LVC004 - Error &1 determining the liveCache version ?

  The SAP error message LVC004, which states "Error &1 determining the liveCache version," typically occurs when there is an issue with the connection to the liveCache database or when the liveCache system is not properly configured or accessible. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  LiveCache Not Running: The liveCache instance may not be running or may have crashed.
  Connection Issues: There may be network issues preventing the SAP system from connecting to the liveCache.
  Configuration Errors: Incorrect configuration settings in the SAP system or in the liveCache instance.
  Version Compatibility: The version of liveCache may not be compatible with the version of the SAP system you are using.
  Authorization Issues: The user may not have the necessary authorizations to access the liveCache.
  
  Solutions:
  
  
  Check LiveCache Status:
  
  Ensure that the liveCache instance is up and running. You can check this using the SAP transaction code LC10 or LC11 to monitor the liveCache status.
  
  
  
  Verify Connection Settings:
  
  Check the connection settings in the SAP system. This can be done in transaction DBACOCKPIT or by reviewing the configuration in the RZ10 transaction for profile parameters related to liveCache.
  
  
  
  Review Configuration:
  
  Ensure that the liveCache is properly configured in the SAP system. This includes checking the parameters in the instance profile and ensuring that the liveCache database is correctly defined.
  
  
  
  Check for Version Compatibility:
  
  Verify that the version of liveCache you are using is compatible with your SAP system version. Consult the SAP Product Availability Matrix for compatibility information.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the liveCache. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Restart Services:
  
  If the liveCache is running but still causing issues, consider restarting the liveCache services or the entire SAP system if necessary.
  
  
  
  Consult Logs:
  
  Check the system logs (transaction SM21) and the liveCache logs for any additional error messages that may provide more context on the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to liveCache and the LVC004 error.
  Documentation: Review the official SAP documentation for liveCache for configuration and troubleshooting guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.