How To Fix LTR2_ES_OBTREP174 - Employee synchronization failed (before &1, after &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: LTR2_ES_OBTREP -

• Message number: 174

• Message text: Employee synchronization failed (before &1, after &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LTR2_ES_OBTREP174 - Employee synchronization failed (before &1, after &2) ?

  The SAP error message LTR2_ES_OBTREP174 indicates that there was a failure in synchronizing employee data, specifically before a certain timestamp (&1) and after another timestamp (&2). This error typically arises in the context of SAP SuccessFactors or SAP HCM (Human Capital Management) systems when there are issues with the data synchronization process.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the employee data between the source and target systems, such as missing mandatory fields or incorrect data formats.
  Network Issues: Temporary network issues or connectivity problems between the systems can lead to synchronization failures.
  Configuration Errors: Incorrect configuration settings in the integration or middleware can cause synchronization to fail.
  Authorization Issues: The user or service account performing the synchronization may lack the necessary permissions to access or modify employee data.
  System Performance: High load on the system or performance issues can lead to timeouts or failures during the synchronization process.
  
  Solutions:
  
  Check Data Consistency: Review the employee data in both the source and target systems for any inconsistencies. Ensure that all mandatory fields are filled and that data formats are correct.
  Review Logs: Check the logs for more detailed error messages that can provide insights into what specifically caused the synchronization to fail.
  Network Connectivity: Ensure that there are no network issues affecting the connection between the systems. Test the connectivity and resolve any issues found.
  Configuration Review: Verify the configuration settings for the integration. Ensure that all parameters are set correctly and that the integration is properly configured.
  Authorization Check: Ensure that the user or service account has the necessary permissions to perform the synchronization. Adjust roles and authorizations as needed.
  Retry Synchronization: After addressing any identified issues, attempt to re-run the synchronization process to see if the problem persists.
  Consult Documentation: Refer to SAP documentation or support notes related to employee synchronization for any specific guidance or known issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Integration Tools: If using middleware (like SAP PI/PO or SAP Cloud Platform Integration), review the configuration and logs in those tools as well.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP Support for further assistance, providing them with detailed logs and error messages.
  
  By following these steps, you should be able to identify and resolve the cause of the synchronization failure indicated by the error message LTR2_ES_OBTREP174.