How To Fix LTR2_BASIS_SL069 - Failed to get the runtime info of the current job

SAP Error Message - Details

• Message type: E = Error

• Message class: LTR2_BASIS_SL - Step List Messages

• Message number: 069

• Message text: Failed to get the runtime info of the current job

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LTR2_BASIS_SL069 - Failed to get the runtime info of the current job ?

  The SAP error message LTR2_BASIS_SL069 ("Failed to get the runtime info of the current job") typically indicates an issue with retrieving runtime information for a job that is currently executing or has been scheduled in the SAP system. This error can occur in various contexts, such as during job scheduling, monitoring, or execution.
  Possible Causes:
  
  Job Not Found: The job ID or name specified may not exist or may have been deleted.
  Authorization Issues: The user executing the job may not have the necessary authorizations to access job information.
  System Performance Issues: High system load or performance issues may prevent the retrieval of job information.
  Database Issues: Problems with the database or connectivity issues may hinder the ability to fetch job details.
  Job Status: The job may be in a status that does not allow for runtime information to be retrieved (e.g., if it has already completed or failed).
  Configuration Issues: There may be configuration issues in the job scheduling or monitoring settings.
  
  Solutions:
  
  Check Job Status: Verify the status of the job in transaction SM37 (Job Monitoring). Ensure that the job is still active and has not been deleted or completed.
  Review Authorizations: Ensure that the user has the necessary authorizations to view job details. Check roles and profiles assigned to the user.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider scheduling jobs during off-peak hours.
  Database Connectivity: Check for any database connectivity issues. Ensure that the database is up and running and that there are no network issues.
  Re-schedule the Job: If the job has failed or is in an inconsistent state, consider re-scheduling it after addressing any underlying issues.
  Check Logs: Review the system logs (transaction SM21) and job logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM21: System Log
  SM36: Job Scheduling
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to job scheduling and monitoring for best practices and troubleshooting tips.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.