How To Fix /LTB/TR_BAS012 - Download user information.

SAP Error Message - Details

• Message type: E = Error

• Message class: /LTB/TR_BAS -

• Message number: 012

• Message text: Download user information.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /LTB/TR_BAS012 - Download user information. ?

  The SAP error message /LTB/TR_BAS012 Download user information typically occurs in the context of the SAP Landscape Transformation (SLT) Replication Server or related tools when there is an issue with downloading user information from the source system. This error can arise due to various reasons, including configuration issues, authorization problems, or connectivity issues.
  Possible Causes:
  
  Authorization Issues: The user executing the download may not have the necessary authorizations to access user information in the source system.
  Configuration Errors: There may be misconfigurations in the SLT setup or in the connection settings between the source and target systems.
  Network Issues: Connectivity problems between the source and target systems can lead to this error.
  System Performance: If the source system is under heavy load, it may not respond in time, leading to timeouts.
  Missing User Data: The user data that is being requested may not exist or may have been deleted.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access user information in the source system. This may involve checking roles and profiles assigned to the user.
  Review Configuration: Verify the SLT configuration settings, including the connection parameters and replication settings. Ensure that the source and target systems are correctly configured.
  Test Connectivity: Check the network connectivity between the source and target systems. You can use tools like ping or telnet to test the connection.
  Monitor System Performance: Check the performance of the source system. If it is under heavy load, consider scheduling the download during off-peak hours.
  Check for Missing Data: Verify that the user data exists in the source system. You can do this by querying the relevant tables directly in the source system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or workarounds for known issues.
  SLT Documentation: Review the official SAP documentation for SLT to ensure that all configurations are set up correctly.
  Logs and Traces: Analyze the logs and traces in both the source and target systems to gather more information about the error. This can provide insights into what might be going wrong.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.