How To Fix /LTB/MC055 - Error while retrieving information about connected system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /LTB/MC -

• Message number: 055

• Message text: Error while retrieving information about connected system &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /LTB/MC055 - Error while retrieving information about connected system &1 ?

  The SAP error message /LTB/MC055 Error while retrieving information about connected system &1 typically indicates an issue with the connection to a connected system, which could be a remote system or a system that is part of a landscape in a landscape management scenario. This error can arise due to various reasons, including configuration issues, network problems, or authorization issues.
  Possible Causes:
  
  
  Network Issues: There may be connectivity problems between the SAP system and the connected system. This could be due to firewall settings, network outages, or incorrect network configurations.
  
  
  Configuration Errors: The connected system may not be properly configured in the SAP system. This includes incorrect RFC destination settings or missing entries in the system landscape directory.
  
  
  Authorization Issues: The user or service account used to connect to the remote system may not have the necessary authorizations to retrieve information.
  
  
  System Availability: The connected system may be down or not available for some reason, such as maintenance or unexpected downtime.
  
  
  Incorrect System Alias: The system alias used to connect to the remote system may be incorrect or not defined.
  
  
  Solutions:
  
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the connected system is stable. You can use tools like ping or traceroute to diagnose network issues.
  
  
  Verify RFC Destination: Go to transaction SM59 and check the configuration of the RFC destination for the connected system. Ensure that the connection type is correct and that the target system is reachable.
  
  
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to access the connected system. You may need to check roles and profiles assigned to the user.
  
  
  System Status: Check the status of the connected system to ensure it is up and running. You can do this by logging into the connected system directly or checking with your system administrator.
  
  
  Review System Aliases: Ensure that the system alias used in the configuration is correct and matches the actual system you are trying to connect to.
  
  
  Check Logs: Review the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that may provide more context about the issue.
  
  
  Consult Documentation: If the issue persists, consult SAP Notes or documentation related to the specific error message for further troubleshooting steps.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Landscape Directory (SLD): Ensure that the connected system is properly registered in the System Landscape Directory if applicable.
  
  By following these steps, you should be able to diagnose and resolve the error message /LTB/MC055. If the problem persists, consider reaching out to SAP support for further assistance.