How To Fix /LTB/JOB020 - Cannot schedule report /LTB/JOB_DISPATCHER; contact SAP for support


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /LTB/JOB -

  • Message number: 020

  • Message text: Cannot schedule report /LTB/JOB_DISPATCHER; contact SAP for support

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /LTB/JOB020 - Cannot schedule report /LTB/JOB_DISPATCHER; contact SAP for support ?

    The SAP error message /LTB/JOB020 Cannot schedule report /LTB/JOB_DISPATCHER; contact SAP for support typically indicates an issue with scheduling a job in the SAP system, specifically related to the /LTB/JOB_DISPATCHER report. This can occur for various reasons, and here are some potential causes, solutions, and related information:

    Causes:

    1. Authorization Issues: The user attempting to schedule the job may not have the necessary authorizations to execute the report or schedule jobs in the background.
    2. Configuration Issues: There may be configuration problems in the job scheduling settings or the background processing settings.
    3. System Resource Limitations: The system may be experiencing resource constraints, such as insufficient memory or CPU availability, preventing the job from being scheduled.
    4. Job Scheduling Conflicts: There may be existing jobs that conflict with the scheduling of the /LTB/JOB_DISPATCHER report.
    5. Transport Issues: If the report was recently transported from another system, there may be issues with the transport that need to be resolved.
    6. System Errors: There could be underlying system errors or bugs that are causing the job scheduling to fail.

    Solutions:

    1. Check Authorizations: Ensure that the user has the necessary authorizations to schedule background jobs. This can be done by reviewing the user's roles and authorizations in transaction SU01.
    2. Review Job Scheduling Settings: Check the background job settings in transaction SM37 to see if there are any conflicts or issues with existing jobs.
    3. Monitor System Resources: Use transaction SM50 or SM66 to monitor system resources and ensure that there are enough resources available for job scheduling.
    4. Check for Existing Jobs: In transaction SM37, check if there are any existing jobs that might be conflicting with the new job you are trying to schedule.
    5. Review Logs: Check the application logs (transaction SLG1) for any additional error messages or information that might provide more context about the issue.
    6. Contact SAP Support: If the issue persists after checking the above points, it may be necessary to contact SAP support for further assistance, especially if it appears to be a bug or a deeper system issue.

    Related Information:

    • Transaction Codes:
      • SM37: Monitor Background Jobs
      • SM50: Work Process Overview
      • SM66: Global Work Process Overview
      • SLG1: Application Log
      • SU01: User Maintenance
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
    • Documentation: Review the official SAP documentation for job scheduling and background processing for best practices and troubleshooting steps.

    If you continue to experience issues, providing detailed information about the context in which the error occurs (e.g., specific actions taken, system configuration) can help in diagnosing the problem more effectively.

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