How To Fix LSOPV685 - &1 is not active as instructor from &2 to &3

SAP Error Message - Details

• Message type: E = Error

• Message class: LSOPV - Training Management (Copy of Message Class PV)

• Message number: 685

• Message text: &1 is not active as instructor from &2 to &3

Self-Explanatory Message

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• What is the cause and solution for SAP error message LSOPV685 - &1 is not active as instructor from &2 to &3 ?

  The SAP error message LSOPV685 indicates that a specific instructor (identified by &1) is not active for a given time period (from &2 to &3). This error typically occurs in the context of SAP Learning Solution (LSO) when trying to assign an instructor to a course or event.
  Cause:
  
  Inactive Instructor: The instructor may not be active in the system for the specified date range. This could be due to the instructor being on leave, retired, or simply not set up correctly in the system.
  Date Range Issue: The date range specified may not align with the instructor's active status. For example, if the instructor was only active before or after the specified dates, this error will occur.
  Master Data Configuration: There may be issues with the instructor's master data configuration, such as missing or incorrect status settings.
  
  Solution:
  
  Check Instructor Status: Verify the instructor's status in the system. You can do this by navigating to the instructor's master data and checking the validity dates. Ensure that the instructor is marked as active for the required date range.
  Update Instructor Data: If the instructor is not active, you may need to update their status. This can involve changing the validity dates or activating the instructor in the system.
  Adjust Course Dates: If the instructor is only available outside the specified date range, consider adjusting the course or event dates to align with the instructor's availability.
  Consult with HR or Admin: If you do not have the necessary permissions to change the instructor's status, consult with your HR department or system administrator to resolve the issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PPOME (for organizational management) or HRP1001 (to view infotype records) to check and update the instructor's data.
  Documentation: Refer to SAP Help documentation for Learning Solution for more detailed information on managing instructors and courses.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the LSOPV685 error and successfully assign the instructor to the course or event.