How To Fix LSOPV579 - Original document cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: LSOPV - Training Management (Copy of Message Class PV)

• Message number: 579

• Message text: Original document cannot be displayed

What causes this issue?

There is no original document available.

How to fix this error?

In distributed applications, check that the distribution of the IDOCs
is correct.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSOPV579 - Original document cannot be displayed ?

  The SAP error message LSOPV579, which states "Original document cannot be displayed," typically occurs when there is an issue with accessing or displaying the original document associated with a transaction or record in the SAP system. This error can arise in various contexts, such as when trying to view attachments, documents, or other related files.
  Causes:
  
  Document Not Found: The original document may not exist in the system, possibly due to deletion or incorrect document number.
  Authorization Issues: The user may not have the necessary permissions to view the document.
  Document Storage Issues: The document might be stored in an external storage system that is currently inaccessible.
  Incorrect Configuration: There may be configuration issues in the document management system (DMS) or the content server.
  Technical Issues: There could be underlying technical problems, such as database issues or network problems.
  
  Solutions:
  
  Check Document Existence: Verify if the document exists in the system. You can do this by checking the document number or related transaction.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document. This can be checked in the user roles and profiles.
  Check Storage Configuration: If the document is stored externally, ensure that the external storage system is operational and correctly configured in SAP.
  Consult with IT Support: If the issue persists, it may be necessary to involve your IT support team to investigate any technical issues or configuration problems.
  Use Alternative Access Methods: If the document is not accessible through the usual means, try accessing it through different transaction codes or methods, if applicable.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document) for document management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to Document Management System (DMS) for best practices and troubleshooting steps.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to SAP support for further assistance.