How To Fix LSOPV391 - Sessions cannot be firmly booked or canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: LSOPV - Training Management (Copy of Message Class PV)

• Message number: 391

• Message text: Sessions cannot be firmly booked or canceled

What causes this issue?

Sessions are individual parts of a main course. They are automatically
included when you firmly book or cancel the main course.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSOPV391 - Sessions cannot be firmly booked or canceled ?

  The SAP error message LSOPV391, which states "Sessions cannot be firmly booked or canceled," typically occurs in the context of SAP's Event Management or Logistics systems, particularly when dealing with session management for events, training, or similar activities. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Session Status: The session you are trying to book or cancel may be in a status that does not allow for firm bookings or cancellations. For example, if the session is already completed or closed, you may not be able to make changes.
  
  
  Booking Limits: There may be restrictions on the number of participants that can be booked for a session. If the session is already full, you will not be able to book additional participants.
  
  
  Authorization Issues: The user may not have the necessary permissions to book or cancel sessions. This could be due to role assignments or missing authorizations in the user profile.
  
  
  Configuration Settings: The system configuration may not allow for firm bookings or cancellations under certain conditions. This could be related to settings in the event management or training management modules.
  
  
  Data Integrity Issues: There may be inconsistencies or errors in the data related to the session, such as incorrect dates, times, or participant information.
  
  
  Solutions:
  
  
  Check Session Status: Verify the status of the session you are trying to book or cancel. If it is closed or completed, you may need to contact an administrator for assistance.
  
  
  Review Booking Limits: Ensure that the session has available slots for booking. If it is full, you may need to look for alternative sessions or wait for cancellations.
  
  
  Verify User Authorizations: Check the user roles and authorizations to ensure that you have the necessary permissions to perform the booking or cancellation. If not, contact your SAP security administrator.
  
  
  Configuration Review: Consult with your SAP configuration team to review the settings related to session management. They may need to adjust parameters to allow for firm bookings or cancellations.
  
  
  Data Validation: Ensure that all data related to the session is accurate and complete. Check for any discrepancies that may be causing the error.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific module you are working with for additional troubleshooting steps.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Guides: Review user guides or training materials for the specific SAP module you are using to ensure you are following the correct procedures for booking and canceling sessions.
  Support Channels: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the LSOPV391 error and implement a suitable solution.