How To Fix LSO_TM163 - Missing first or last name

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO_TM - Learning Solution: Training Management

• Message number: 163

• Message text: Missing first or last name

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO_TM163 - Missing first or last name ?

  The SAP error message LSO_TM163, which indicates "Missing first or last name," typically occurs in the context of the SAP Learning Solution (LSO) module when there is an issue with the personal data of a user or participant in the system. This error usually arises when a user profile is incomplete, specifically when the first name or last name fields are not filled out.
  Cause:
  
  Incomplete User Profile: The most common cause of this error is that the user profile does not have the first name or last name entered in the relevant fields.
  Data Migration Issues: If user data was migrated from another system, it’s possible that some records did not transfer correctly, leading to missing names.
  User Creation Errors: When creating a new user, if the required fields for first name or last name are not filled in, this error will occur.
  
  Solution:
  
  
  Check User Profile:
  
  Navigate to the user management area in SAP.
  Locate the user profile that is causing the error.
  Ensure that both the first name and last name fields are filled in correctly.
  
  
  
  Update User Information:
  
  If the fields are empty, enter the appropriate first and last names.
  Save the changes to the user profile.
  
  
  
  Data Validation:
  
  Implement validation checks during user creation or data migration to ensure that all required fields are filled out before saving the record.
  
  
  
  Re-test the Process:
  
  After updating the user profile, re-attempt the action that triggered the error to confirm that it has been resolved.
  
  
  
  Related Information:
  
  User Management in SAP: Familiarize yourself with the user management functionalities in SAP, as this will help in troubleshooting similar issues in the future.
  SAP Notes and Documentation: Check SAP Notes for any specific patches or updates related to the LSO module that might address this issue.
  Training and Support: If you are part of an organization using SAP, consider reaching out to your SAP support team or consulting the SAP Help Portal for additional guidance.
  
  By ensuring that all required fields are filled out correctly, you can prevent this error from occurring in the future.