How To Fix LSO_CORRESPONDENCE514 - Recipient &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO_CORRESPONDENCE - Correspondence Messages

• Message number: 514

• Message text: Recipient &1 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO_CORRESPONDENCE514 - Recipient &1 is invalid ?

  The SAP error message LSO_CORRESPONDENCE514 indicates that there is an issue with the recipient specified in the correspondence process, specifically that the recipient identified by &1 is invalid. This error typically occurs in the context of SAP Learning Solution (LSO) when trying to send correspondence (like notifications or emails) to a user or participant.
  Causes:
  
  Invalid Recipient ID: The recipient ID specified does not exist in the system or is incorrectly formatted.
  Inactive User: The recipient may be inactive or not properly set up in the system.
  Missing Data: Required data for the recipient (like email address or user status) may be missing or incomplete.
  Authorization Issues: The user attempting to send the correspondence may not have the necessary authorizations to access the recipient's data.
  Configuration Issues: There may be configuration issues in the correspondence settings or the communication method.
  
  Solutions:
  
  Check Recipient ID: Verify that the recipient ID specified in the correspondence is correct and exists in the system.
  User Status: Ensure that the recipient is an active user in the system. You can check this in the user management area.
  Complete User Data: Make sure that all necessary data for the recipient is filled out, including email addresses and other contact information.
  Authorization Check: Ensure that the user sending the correspondence has the necessary authorizations to access the recipient's data.
  Review Configuration: Check the configuration settings for correspondence in the SAP Learning Solution to ensure everything is set up correctly.
  Test with Different Recipients: Try sending correspondence to a different recipient to see if the issue is isolated to a specific user.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SU01 (User Maintenance) to check user details or PFCG (Role Maintenance) to check authorizations.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  Documentation: Refer to the SAP Help Portal for documentation on the Learning Solution and correspondence settings for more detailed guidance.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP Basis or technical support team for further investigation.