How To Fix LSO_CORRESPONDENCE420 - No delivery method is stored for course &1

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO_CORRESPONDENCE - Correspondence Messages

• Message number: 420

• Message text: No delivery method is stored for course &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO_CORRESPONDENCE420 - No delivery method is stored for course &1 ?

  The SAP error message LSO_CORRESPONDENCE420 indicates that there is no delivery method stored for a specific course in the Learning Solution (LSO) module. This error typically arises when trying to send correspondence related to a course, such as notifications or confirmations, but the system cannot find a defined delivery method for that course.
  Cause:
  
  Missing Delivery Method: The primary cause of this error is that the course in question does not have a delivery method assigned. Delivery methods can include options like email, print, or other forms of communication.
  Configuration Issues: There may be issues in the configuration settings of the Learning Solution module, where the delivery methods are not properly set up or linked to the course.
  Course Data Incompleteness: The course master data may be incomplete or incorrectly maintained, leading to the absence of a delivery method.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Course Master Data:
  
  Navigate to the course in the SAP system.
  Verify that the delivery method is assigned to the course. You can do this by going to the course details and checking the relevant fields for delivery methods.
  
  
  
  Assign a Delivery Method:
  
  If no delivery method is assigned, you will need to add one. This can typically be done in the course configuration settings.
  Go to the course management area and edit the course to include a valid delivery method.
  
  
  
  Review Configuration Settings:
  
  Ensure that the delivery methods are correctly configured in the system. This may involve checking the settings in the LSO configuration area.
  Make sure that the delivery method you want to use is active and properly set up.
  
  
  
  Test the Changes:
  
  After making the necessary changes, try to trigger the correspondence again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If you are unsure about how to assign a delivery method or configure the settings, refer to the SAP documentation or help resources specific to the Learning Solution module.
  
  
  
  Contact Support:
  
  If the issue continues after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like LP01 (for course management) or LSO1 (for learning administration) to access course details.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error.
  User Roles: Ensure that you have the necessary permissions to edit course data and configuration settings in the SAP system.
  
  By following these steps, you should be able to resolve the error message LSO_CORRESPONDENCE420 and ensure that your courses have the appropriate delivery methods assigned.