How To Fix LSO_CORRESPONDENCE403 - Correspondence request &1 could not be found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: LSO_CORRESPONDENCE - Correspondence Messages

  • Message number: 403

  • Message text: Correspondence request &1 could not be found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message LSO_CORRESPONDENCE403 - Correspondence request &1 could not be found ?

    The SAP error message LSO_CORRESPONDENCE403 indicates that a correspondence request could not be found in the system. This error typically occurs in the context of SAP Learning Solution (LSO) when trying to access or process a correspondence request that does not exist or has been deleted.

    Causes:

    1. Non-existent Request: The correspondence request ID you are trying to access does not exist in the database.
    2. Deleted Request: The request may have been deleted or archived, making it unavailable for retrieval.
    3. Incorrect Input: There may be a typographical error in the request ID you are entering.
    4. Authorization Issues: The user may not have the necessary permissions to view the correspondence request.
    5. Data Consistency Issues: There may be inconsistencies in the database or issues with data synchronization.

    Solutions:

    1. Verify Request ID: Double-check the correspondence request ID you are using to ensure it is correct and exists in the system.
    2. Check Deletion/Archiving: Confirm whether the request has been deleted or archived. If it has been archived, you may need to restore it or access it through the archive.
    3. User Authorization: Ensure that you have the necessary authorizations to access the correspondence request. You may need to contact your system administrator for assistance.
    4. Database Check: If you suspect data consistency issues, you may need to run database checks or consult with your SAP Basis team to ensure the integrity of the data.
    5. Consult Documentation: Refer to SAP documentation or support notes related to the Learning Solution for any specific guidance on this error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP LSO that may help you navigate correspondence requests, such as LSO_CORRESPONDENCE or related reporting transactions.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this issue.
    • Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.

    If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.

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