How To Fix LSO_CORRESPONDENCE308 - Correspondence requests were added to the worklist

LSO_CORRESPONDENCE308 - Overview

• Message type: E = Error

• Message class: LSO_CORRESPONDENCE - Correspondence Messages

• Message number: 308

• Message text: Correspondence requests were added to the worklist

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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LSO_CORRESPONDENCE308 - Details

• The SAP error message LSO_CORRESPONDENCE308 indicates that correspondence requests have been added to the worklist in the context of SAP Learning Solution (LSO). This message typically arises when there are pending correspondence requests that need to be processed, such as notifications, reminders, or other communications related to learning events or training sessions.
  
  Cause:
  
  
  Pending Correspondence Requests: The primary cause of this message is that there are correspondence requests that have not yet been processed or sent out. This could be due to various reasons, such as:
  
  The correspondence process has not been executed.
  There are issues with the configuration of the correspondence settings.
  The system is set to generate correspondence automatically, but the job has not been executed.
  
  
  
  Worklist Configuration: The worklist may be configured to display correspondence requests that require attention, which can lead to this message being displayed.
  
  
  
  Solution:
  To resolve the issue indicated by the error message LSO_CORRESPONDENCE308, you can take the following steps:
  
  
  Check the