How To Fix LSO_CORRESPONDENCE016 - Recipient role is blank

LSO_CORRESPONDENCE016 - Overview

• Message type: E = Error

• Message class: LSO_CORRESPONDENCE - Correspondence Messages

• Message number: 016

• Message text: Recipient role is blank

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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LSO_CORRESPONDENCE016 - Details

• The SAP error message LSO_CORRESPONDENCE016 indicates that the recipient role is blank in the context of Learning Solution (LSO) correspondence. This error typically arises when the system is trying to generate correspondence (like notifications or confirmations) for a learning event, but it cannot find a valid recipient role for the correspondence.
  
  Cause:
  
  Missing Recipient Role: The recipient role for the correspondence is not defined or is left blank in the configuration.
  Incorrect Configuration: The configuration settings for the correspondence type may not be set up correctly, leading to the absence of a recipient role.
  Data Issues: The user or participant data may be incomplete or incorrectly maintained, leading to the absence of a valid recipient role.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the correspondence type in the SAP system.
  Ensure that the recipient role is defined correctly. You can do this by navigating to the relevant transaction codes (like SPRO) and checking the settings under