How To Fix LSO_CORRESPONDENCE013 - Correspondence only supports courses and course types

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO_CORRESPONDENCE - Correspondence Messages

• Message number: 013

• Message text: Correspondence only supports courses and course types

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO_CORRESPONDENCE013 - Correspondence only supports courses and course types ?

  The SAP error message LSO_CORRESPONDENCE013 indicates that the correspondence functionality in the SAP Learning Solution (LSO) is only applicable to courses and specific course types. This error typically arises when an attempt is made to create or manage correspondence for an object that is not recognized as a valid course or course type.
  Cause:
  
  Invalid Object Type: The object you are trying to associate with correspondence is not a course or a valid course type. This could be a training event, a program, or another type of learning object that does not support correspondence.
  Configuration Issues: There may be configuration settings in the SAP system that restrict correspondence to certain course types or that have not been set up correctly.
  Data Entry Errors: There might be a mistake in the data entry where the system is unable to identify the course type correctly.
  
  Solution:
  
  Verify Object Type: Ensure that the object you are trying to create correspondence for is indeed a course or a valid course type. Check the object type in the SAP system.
  Check Course Type Configuration: Review the configuration settings for course types in the SAP Learning Solution. Make sure that the course types you are using are set up to support correspondence.
  Use Valid Course Types: If you are trying to create correspondence for a non-course object, consider switching to a valid course type that supports correspondence.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on which course types support correspondence and how to configure them properly.
  Contact SAP Support: If the issue persists after verifying the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Learning Solution (LSO): This is a component of SAP that focuses on managing and delivering training and learning activities within an organization.
  Course Types: In SAP LSO, course types define the characteristics of courses, including how they are delivered, their duration, and whether they support correspondence.
  Correspondence Functionality: This feature allows organizations to send notifications, reminders, or other communications related to courses to learners.
  
  By ensuring that you are working with the correct object types and configurations, you should be able to resolve the error message LSO_CORRESPONDENCE013 effectively.