How To Fix LSO_COLLABORATION319 - Different instances &2 and &3 are registered to destinations &1

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO_COLLABORATION - Integration SAP Learning Solution => Collaboration Room

• Message number: 319

• Message text: Different instances &2 and &3 are registered to destinations &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO_COLLABORATION319 - Different instances &2 and &3 are registered to destinations &1 ?

  The SAP error message LSO_COLLABORATION319 indicates that there are different instances registered to the same destination in the Learning Solution (LSO) module. This typically occurs in scenarios where multiple instances of a course or learning event are set up, but they are incorrectly configured to point to the same destination.
  Cause:
  The error is caused by a configuration issue where:
  
  Two or more instances of a learning event (or course) are registered to the same destination.
  The system expects that each destination should only be associated with a single instance of a learning event.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Destination Configuration:
  
  Go to the transaction code LSO_ADMIN or the relevant configuration area for Learning Solution.
  Review the destinations configured for the learning events or courses in question.
  
  
  
  Identify Conflicting Instances:
  
  Identify the instances (e.g., courses or events) that are registered to the same destination.
  You can use the error message details to find out which instances are conflicting (indicated by &2 and &3).
  
  
  
  Modify Instance Registration:
  
  Decide which instance should remain registered to the destination.
  Unregister the other instance(s) from the destination to ensure that only one instance is associated with it.
  
  
  
  Test the Configuration:
  
  After making the changes, test the configuration by attempting to access the learning event or course again to ensure that the error no longer appears.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration or need further assistance, refer to SAP documentation or consult with your SAP support team for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LSO_ADMIN, LSO_COURSE, or LSO_EVENT for managing learning events and courses.
  SAP Notes: Check for any SAP Notes related to LSO errors or specific configurations that might provide additional insights or patches.
  User Roles: Ensure that you have the necessary authorizations to make changes to learning events and destinations in the system.
  
  By following these steps, you should be able to resolve the LSO_COLLABORATION319 error and ensure that your learning events are correctly configured in the SAP Learning Solution module.