How To Fix LSO_COLLABORATION212 - Role &1 in template &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO_COLLABORATION - Integration SAP Learning Solution => Collaboration Room

• Message number: 212

• Message text: Role &1 in template &2 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO_COLLABORATION212 - Role &1 in template &2 does not exist ?

  The SAP error message LSO_COLLABORATION212 indicates that a specific role defined in a template does not exist in the system. This error typically occurs in the context of SAP Learning Solution (LSO) when trying to access or process a learning event or collaboration that relies on a role that has not been defined or is incorrectly configured.
  Cause:
  
  Missing Role: The role specified in the template does not exist in the system. This could be due to a configuration oversight or an incomplete setup.
  Incorrect Template: The template being used may not be correctly linked to the roles that are defined in the system.
  Transport Issues: If the template was transported from another system, the roles may not have been transported correctly or may not exist in the target system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the role.
  
  Solution:
  
  
  Check Role Configuration:
  
  Go to the transaction code PFCG (Profile Generator) and verify if the role specified in the error message exists.
  If it does not exist, you may need to create it or adjust the template to reference an existing role.
  
  
  
  Review Template Settings:
  
  Check the settings of the template in the Learning Solution to ensure that it is correctly configured to reference the appropriate roles.
  Make sure that the template is linked to the correct organizational units and roles.
  
  
  
  Transport Validation:
  
  If the issue arose after a transport, verify that all necessary roles and authorizations were included in the transport request.
  You may need to re-transport the roles or manually create them in the target system.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the roles and templates in question.
  You can check user roles and authorizations using transaction SU01.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring roles in the Learning Solution.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: PFCG (Role Maintenance), SU01 (User Maintenance), LSO1 (Learning Administration).
  SAP Notes: Check for any relevant SAP Notes that might address known issues related to this error message.
  Community Forums: SAP Community and other forums can be useful for finding similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.