How To Fix LSO885 - Course Information infotype unavailable

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 885

• Message text: Course Information infotype unavailable

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO885 - Course Information infotype unavailable ?

  The SAP error message LSO885, which states "Course Information infotype unavailable," typically occurs in the context of SAP Learning Solution (LSO) when the system is unable to retrieve or access the necessary infotype data related to a course. This can happen for several reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing Infotype Data: The infotype data for the course may not be maintained or could be incomplete in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the course information.
  Configuration Issues: There may be configuration problems in the Learning Solution module that prevent the system from accessing the required infotype.
  Data Consistency Issues: There could be inconsistencies in the data that prevent the system from retrieving the course information.
  System Errors: Temporary system errors or issues with the database could also lead to this error.
  
  Solutions:
  
  Check Infotype Data: Verify that the infotype data for the course is correctly maintained. You can do this by navigating to the relevant infotype in the SAP system and ensuring that all required fields are filled out.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to view course information. This may involve checking user roles and permissions in the SAP system.
  Configuration Review: Check the configuration settings for the Learning Solution module to ensure that everything is set up correctly. This may involve consulting with an SAP Basis or LSO consultant.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the course data.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system-level issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME (for organizational management) or S_PH0_48000120 (for infotype maintenance) that may help in troubleshooting.
  Documentation: Refer to SAP documentation or help files related to the Learning Solution module for more detailed information on infotypes and their maintenance.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the LSO885 error in your SAP system.