How To Fix LSO881 - Course program subscription was canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 881

• Message text: Course program subscription was canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO881 - Course program subscription was canceled ?

  The SAP error message LSO881, which states "Course program subscription was canceled," typically occurs in the context of SAP Learning Solution (LSO) when a user attempts to access or manage a course program that has been canceled. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Course Program Cancellation: The primary reason for this error is that the course program has been canceled by an administrator or due to certain conditions not being met (e.g., insufficient participants, scheduling conflicts).
  User Status: The user may have been enrolled in a course program that has since been canceled, leading to this error when they try to access it.
  System Configuration: There may be issues with the configuration of the Learning Solution module, such as incorrect settings for course availability or enrollment.
  
  Solution:
  
  Check Course Program Status: Verify the status of the course program in the SAP system. If it has been canceled, you may need to inform the user and provide alternative options.
  Re-enrollment: If the course program is canceled but there are similar programs available, consider re-enrolling the user in a different course program.
  Contact Administrator: If you believe the cancellation was in error or if you need further clarification, contact the system administrator or the person responsible for managing the Learning Solution in your organization.
  Review Configuration: If you have administrative access, review the configuration settings for the Learning Solution to ensure that course programs are set up correctly and that there are no issues causing unintended cancellations.
  User Communication: Communicate with affected users to inform them of the cancellation and provide guidance on next steps, such as alternative courses or rescheduling options.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the Learning Solution module that might address this error.
  Documentation: Refer to the official SAP documentation for Learning Solution for detailed information on managing course programs and handling subscriptions.
  Training and Support: Consider providing training for users and administrators on how to manage course programs effectively to minimize cancellations and improve user experience.
  
  If the issue persists or if you need more specific guidance, it may be beneficial to consult with SAP support or your organization's SAP technical team.