How To Fix LSO661 - You may not save the results of an assessment


SAP Error Message - Details

  • Message type: E = Error

  • Message class: LSO - Publisher and Learner Account

  • Message number: 661

  • Message text: You may not save the results of an assessment

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message LSO661 - You may not save the results of an assessment ?

    The SAP error message LSO661 ("You may not save the results of an assessment") typically occurs in the context of SAP Learning Solution (LSO) when a user attempts to save the results of an assessment but is not authorized to do so. This can happen for several reasons, and understanding the cause is essential for finding a solution.

    Causes:

    1. Authorization Issues: The user may not have the necessary authorizations to save assessment results. This could be due to missing roles or permissions in the SAP system.
    2. Assessment Status: The assessment may be in a status that does not allow saving results. For example, if the assessment is marked as "completed" or "locked," results cannot be saved.
    3. Configuration Settings: There may be configuration settings in the Learning Solution that restrict saving results under certain conditions.
    4. Technical Issues: There could be a technical issue or bug in the system that is preventing the saving of results.

    Solutions:

    1. Check Authorizations:

      • Verify that the user has the appropriate roles and authorizations to save assessment results. This can be done by checking the user's profile in the SAP system.
      • If necessary, work with your SAP security team to assign the required roles.
    2. Review Assessment Status:

      • Check the status of the assessment. If it is locked or completed, you may need to change its status or create a new assessment.
      • Ensure that the assessment is set up correctly in the system to allow result saving.
    3. Configuration Review:

      • Review the configuration settings in the Learning Solution to ensure that there are no restrictions on saving results.
      • Consult with your SAP LSO administrator to verify that the settings align with your organization's requirements.
    4. Technical Support:

      • If the issue persists after checking authorizations and configurations, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for Learning Solution for detailed information on assessments and user authorizations.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.

    By following these steps, you should be able to identify the cause of the LSO661 error and implement a solution to resolve it.

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