How To Fix LSO654 - Error while inserting a section hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 654

• Message text: Error while inserting a section hierarchy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO654 - Error while inserting a section hierarchy ?

  The SAP error message LSO654, which states "Error while inserting a section hierarchy," typically occurs in the context of the SAP Learning Solution (LSO) module when there is an issue with the structure or data being used to create or modify a section hierarchy.
  Causes:
  
  Data Integrity Issues: The data being inserted may not meet the required integrity constraints. This could include missing mandatory fields or incorrect data formats.
  Hierarchy Conflicts: There may be conflicts with existing hierarchies, such as trying to insert a section that already exists or violates the hierarchy rules.
  Authorization Issues: The user may not have the necessary permissions to create or modify the section hierarchy.
  Technical Errors: There could be underlying technical issues, such as database locks or system inconsistencies.
  
  Solutions:
  
  Check Data Validity: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats. Validate the hierarchy structure you are trying to insert.
  Review Existing Hierarchies: Check if the section you are trying to insert already exists or if there are any conflicts with existing sections. You may need to adjust the hierarchy accordingly.
  Authorization Check: Verify that the user has the necessary authorizations to perform the action. If not, consult with your SAP security team to obtain the required permissions.
  System Logs: Review system logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to the LSO654 error. You can search for relevant notes in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the LSO module, such as LSO1 (for creating learning objects) or LSO2 (for modifying them).
  Documentation: Review the SAP Learning Solution documentation for guidelines on creating and managing section hierarchies.
  
  By following these steps, you should be able to identify the cause of the LSO654 error and implement a suitable solution.