How To Fix LSO573 - Course cannot be canceled; participant &1 is booked via curriculum &2

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 573

• Message text: Course cannot be canceled; participant &1 is booked via curriculum &2

What causes this issue?

The participant &v1& is booked for this course via the curriculum &v2&.
You can only cancel courses that have direct bookings, not bookings
that were made as part of the curriculum.

System Response

The course was not cancelled.

How to fix this error?

Rebook the participant for another course in the curriculum via the
curriculum &v2&.
Alternatively, you can cancel the participant's booking for this course
via the curriculum &v2&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO573 - Course cannot be canceled; participant &1 is booked via curriculum &2 ?

  The SAP error message LSO573 indicates that a course cannot be canceled because the participant (identified by &1) is booked through a curriculum (identified by &2). This typically occurs in the context of SAP Learning Solution (LSO) when trying to cancel a course that is part of a larger curriculum or learning path.
  Cause:
  
  Curriculum Dependency: The participant is enrolled in a curriculum that includes the course you are trying to cancel. In SAP LSO, if a course is part of a curriculum, you cannot cancel the course without addressing the curriculum first.
  Enrollment Status: The participant may have a specific enrollment status that prevents cancellation, such as being in a confirmed state or having prerequisites that are still active.
  
  Solution:
  
  
  Check Curriculum Enrollment: 
  
  Navigate to the curriculum that includes the course. You may need to review the participant's enrollment in the curriculum.
  If the course is part of a curriculum, you may need to cancel the entire curriculum or remove the participant from the curriculum before you can cancel the specific course.
  
  
  
  Remove Participant from Curriculum:
  
  If appropriate, remove the participant from the curriculum. This can usually be done in the SAP LSO transaction related to managing curricula or participants.
  After removing the participant from the curriculum, you should be able to cancel the course.
  
  
  
  Consult with Administrator: 
  
  If you do not have the necessary permissions to make these changes, consult with your SAP LSO administrator or the person responsible for managing training and development in your organization.
  
  
  
  Review Enrollment Status: 
  
  Ensure that the participant's enrollment status allows for cancellation. If the status is preventing cancellation, you may need to change it before proceeding.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on managing curricula and courses in SAP LSO.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  LP10: For managing learning plans.
  LP02: For managing participants in learning plans.
  
  
  User Roles and Permissions: Ensure that you have the appropriate roles and permissions to make changes to course enrollments and curricula.
  
  By following these steps, you should be able to resolve the error and manage course cancellations effectively within SAP LSO.