How To Fix LSO555 - Error when creating cancellation; cancellation failed

LSO555 - Overview

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 555

• Message text: Error when creating cancellation; cancellation failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO555 - Error when creating cancellation; cancellation failed ?

  The SAP error message LSO555, which indicates that a cancellation has failed, typically occurs in the context of the SAP Learning Solution (LSO) module. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Incorrect Data Entry: The cancellation request may have been initiated with incorrect or incomplete data.
  Status Issues: The status of the item being canceled (e.g., a training event or booking) may not allow for cancellation. For example, if the event has already been completed or if the cancellation period has expired.
  Authorization Issues: The user attempting to perform the cancellation may not have the necessary authorizations to execute this action.
  System Configuration: There may be configuration settings in the SAP system that prevent cancellations under certain conditions.
  Technical Issues: There could be underlying technical issues, such as database locks or system errors, that are preventing the cancellation from being processed.
  
  Solutions:
  
  Check Data