How To Fix LSO477 - Delivery method &1 cannot be prebooked

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 477

• Message text: Delivery method &1 cannot be prebooked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO477 - Delivery method &1 cannot be prebooked ?

  The SAP error message LSO477, which states "Delivery method &1 cannot be prebooked," typically occurs in the context of SAP Learning Solution (LSO) when there is an issue with the delivery method configuration for a specific training event or course.
  Cause:
  The error is usually caused by one of the following reasons:
  
  
  Incorrect Delivery Method Configuration: The delivery method specified (denoted by &1 in the error message) is not set up to allow prebooking. This could be due to settings in the course configuration or the delivery method itself.
  
  
  Incompatibility with Prebooking: Some delivery methods may not support prebooking due to business rules or system settings. For example, certain types of training (like on-the-job training) may not be designed for prebooking.
  
  
  Missing or Incomplete Data: There may be missing or incomplete data in the course or event configuration that prevents the system from allowing prebooking.
  
  
  Solution:
  To resolve the LSO477 error, you can take the following steps:
  
  
  Check Delivery Method Configuration:
  
  Go to the configuration settings for the delivery method in the SAP system.
  Ensure that the delivery method is configured to allow prebooking. This can usually be found in the customizing settings under the Learning Solution module.
  
  
  
  Review Course/Event Settings:
  
  Check the specific course or event that is causing the error. Ensure that the delivery method assigned to it is appropriate and configured correctly.
  Verify that all required fields and settings are completed.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Learning Solution and delivery methods to understand the specific requirements for prebooking.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance. They may provide insights specific to your system setup.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings for Learning Solution.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on configuring delivery methods for prebooking.
  User Roles and Authorizations: Ensure that the user attempting to prebook has the necessary authorizations to perform this action.
  
  By following these steps, you should be able to identify and resolve the cause of the LSO477 error in your SAP Learning Solution environment.