How To Fix LSO266 - Suspend data was read for course participation &

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 266

• Message text: Suspend data was read for course participation &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO266 - Suspend data was read for course participation & ?

  The SAP error message LSO266, which states "Suspend data was read for course participation," typically occurs in the context of SAP Learning Solution (LSO) when there are issues related to course participation data, particularly when a user's participation in a course is suspended or incomplete.
  Cause:
  
  Incomplete Course Participation: The user may have started a course but did not complete it, leading to suspended participation data.
  Data Inconsistencies: There may be inconsistencies or errors in the database related to course participation records.
  User Status: The user’s status in the course may not be correctly updated, causing the system to read the suspended data.
  Technical Issues: There could be technical issues with the SAP system or the Learning Solution module that prevent proper data retrieval.
  
  Solution:
  
  Check Course Status: Verify the status of the course participation for the user. Ensure that the user has completed the necessary steps to finish the course.
  Update Participation Data: If the user has completed the course, ensure that the participation data is updated in the system. This may involve manually updating the status or reprocessing the participation data.
  Review User Records: Check the user’s records for any discrepancies or errors that may be causing the issue. Correct any inconsistencies found.
  Technical Support: If the issue persists, it may be necessary to contact your SAP support team or technical support for further investigation. They can check for any underlying technical issues or bugs in the system.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to LSO266 for any specific patches or updates that may address this issue.
  Documentation: Refer to the SAP Learning Solution documentation for guidance on managing course participation and troubleshooting common issues.
  User Training: Ensure that users are trained on how to properly complete courses and understand the implications of suspended participation.
  
  By following these steps, you should be able to identify and resolve the issue related to the LSO266 error message. If the problem continues, further investigation by SAP support may be necessary.