How To Fix LSO123 - Error when creating the new data record

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 123

• Message text: Error when creating the new data record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO123 - Error when creating the new data record ?

  The SAP error message LSO123 typically occurs in the context of the SAP Learning Solution (LSO) module when there is an issue with creating a new data record, such as a learning event or a participant record. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Missing Required Fields: The error may arise if mandatory fields in the data record are not filled out correctly or are left blank.
  Data Inconsistencies: There may be inconsistencies in the data being entered, such as invalid dates or incorrect formats.
  Authorization Issues: The user may not have the necessary permissions to create or modify records in the LSO module.
  Configuration Issues: There may be configuration problems in the LSO settings that prevent the creation of new records.
  System Errors: Temporary system issues or bugs in the SAP environment can also lead to this error.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the data entry form for any highlighted fields or error messages.
  Validate Data: Double-check the data being entered for any inconsistencies, such as date formats, numerical values, or text entries.
  Review Authorizations: Verify that the user has the necessary authorizations to create records in the LSO module. This may involve checking user roles and permissions in the SAP system.
  Consult Configuration Settings: If you have access, review the configuration settings for the LSO module to ensure everything is set up correctly. This may involve consulting with an SAP administrator or functional consultant.
  Check for System Issues: If the problem persists, it may be worth checking if there are any ongoing system issues or if the SAP system needs to be restarted. Contact your IT support team if necessary.
  SAP Notes and Support: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the Learning Solution module for detailed information on data record creation and troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to LSO, such as LP01 for creating learning events or LP02 for managing participants.
  
  If the error persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team or consult with an SAP expert for further assistance.