How To Fix LSO123 - Error when creating the new data record

LSO123 - Overview

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 123

• Message text: Error when creating the new data record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO123 - Error when creating the new data record ?

  The SAP error message LSO123 typically occurs in the context of the SAP Learning Solution (LSO) module when there is an issue with creating a new data record, such as a learning event or a participant record. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Missing Required Fields: The error may arise if mandatory fields in the data record are not filled out correctly or are left blank.
  Data Inconsistencies: There may be inconsistencies in the data being entered, such as invalid dates or incorrect formats.
  Authorization Issues: The user may not have the necessary permissions to create or modify records in the LSO module.
  
  Configuration Issues: There may be configuration problems in the LSO settings that prevent the creation of new records.
  System Errors: Temporary system issues or bugs in the SAP environment can also lead to this error.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled out