How To Fix LSO104 - Not possible to identify learner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 104

• Message text: Not possible to identify learner &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO104 - Not possible to identify learner &1 ?

  The SAP error message LSO104 ("Not possible to identify learner &1") typically occurs in the context of SAP Learning Solution (LSO) when the system is unable to find or recognize the learner (user) specified in the transaction or process you are trying to execute. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Incorrect User ID: The learner ID or user ID provided may be incorrect or does not exist in the system.
  Inactive User: The learner may be inactive or not properly set up in the SAP system.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access learner data.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems (e.g., HR and LSO).
  Missing Master Data: The learner's master data may be incomplete or missing in the system.
  
  Solutions:
  
  Verify User ID: Check the learner ID you are using to ensure it is correct. You can do this by searching for the user in the system.
  Check User Status: Ensure that the learner is active and properly set up in the SAP system. You can check this in the user management area.
  Review Authorizations: Ensure that the user executing the transaction has the necessary authorizations to access learner data. You may need to consult with your SAP security team.
  Data Consistency Check: Run consistency checks to ensure that the learner's data is complete and correctly set up in the system.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying system issues or data synchronization problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP LSO, such as LP10 (for learner management) or LSO1 (for course management).
  SAP Notes: Check SAP Notes for any known issues or patches related to the LSO104 error message.
  Documentation: Refer to SAP documentation for Learning Solution for more detailed information on user management and troubleshooting.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to engage with SAP support for further assistance.