How To Fix /LSIERP/WLI505 - Worklist for agent &1 and payer &2 was not sent successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: /LSIERP/WLI -

• Message number: 505

• Message text: Worklist for agent &1 and payer &2 was not sent successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /LSIERP/WLI505 - Worklist for agent &1 and payer &2 was not sent successfully ?

  The SAP error message /LSIERP/WLI505 Worklist for agent &1 and payer &2 was not sent successfully typically indicates an issue with the worklist processing in the SAP system, particularly related to the workflow or communication between agents and payers. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Communication Issues: There may be network or connectivity problems preventing the worklist from being sent.
  Configuration Errors: Incorrect configuration settings in the workflow or worklist processing could lead to this error.
  Authorization Issues: The user or agent may not have the necessary authorizations to send the worklist.
  System Errors: There could be underlying system errors or bugs affecting the worklist processing.
  Data Issues: Missing or incorrect data related to the agent or payer could prevent successful processing.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting communication between the systems involved.
  Review Configuration Settings: Verify the configuration settings for the worklist processing in the SAP system. Ensure that all necessary parameters are correctly set.
  Check Authorizations: Ensure that the user or agent has the appropriate authorizations to send the worklist. You may need to consult with your SAP security team.
  Review System Logs: Check the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the failure.
  Data Validation: Validate the data for the agent and payer to ensure that all required fields are populated and correct.
  Retry Sending the Worklist: Sometimes, simply retrying the operation can resolve transient issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWI2_FREQ (Work Item Overview) to monitor and manage work items.
  SAP Documentation: Refer to the official SAP documentation for detailed information on worklist processing and workflow management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP Basis or technical support team for further investigation.