How To Fix LR873 - Unable to determine job runtime information.

SAP Error Message - Details

• Message type: E = Error

• Message class: LR - CATS: Cross-Application Time Sheet

• Message number: 873

• Message text: Unable to determine job runtime information.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LR873 - Unable to determine job runtime information. ?

  The SAP error message LR873, "Unable to determine job runtime information," typically occurs in the context of background job processing in SAP. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes:
  
  Job Not Found: The job you are trying to access may not exist or may have been deleted.
  Job Status: The job might be in a status that does not allow for runtime information to be retrieved (e.g., it may be in a canceled or finished state).
  Authorization Issues: The user may not have the necessary authorizations to view job runtime information.
  Database Issues: There could be issues with the database that prevent the retrieval of job information.
  System Configuration: Incorrect configuration settings in the job scheduling or background processing settings may lead to this error.
  
  Solutions:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Ensure that the job exists and is in a status that allows for runtime information to be retrieved.
  Verify Authorizations: Ensure that the user has the necessary authorizations to view job details. You may need to consult with your SAP security team to verify this.
  Re-run the Job: If the job has failed or is in an incorrect state, consider re-running the job to see if the issue persists.
  Check System Logs: Use transaction code SM21 to check the system logs for any related errors or warnings that might provide more context on the issue.
  Database Consistency: If you suspect database issues, you may need to run consistency checks or consult with your database administrator.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and SAC1 (Job Overview).
  SAP Documentation: Review SAP documentation for background processing and job scheduling for best practices and troubleshooting tips.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.