How To Fix LR249 - Record cannot be saved because no. of hours = 0

SAP Error Message - Details

• Message type: E = Error

• Message class: LR - CATS: Cross-Application Time Sheet

• Message number: 249

• Message text: Record cannot be saved because no. of hours = 0

What causes this issue?

You have
Created a record with the number of hours as zero, or
Recorded clock times for which the system has calculated a number of
hours equal to zero, since the clock times are in non-working time

System Response

The system does not permit records with a number of hours equal to zero
to be entered in the time sheet.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LR249 - Record cannot be saved because no. of hours = 0 ?

  The SAP error message LR249 ("Record cannot be saved because no. of hours = 0") typically occurs in the context of time recording or time management within SAP, particularly in modules like SAP HR (Human Resources) or SAP Project System (PS). This error indicates that an attempt is being made to save a time entry or record that has zero hours, which is not allowed.
  Cause:
  
  
  Zero Hours Entry: The primary cause of this error is that the user is trying to save a time record where the number of hours entered is zero. This could happen due to:
  
  User error in data entry.
  A system or process that incorrectly calculates or defaults the hours to zero.
  Missing or incomplete data that leads to a zero-hour calculation.
  
  
  
  Validation Rules: SAP has built-in validation rules that prevent saving records with zero hours to maintain data integrity and ensure that time entries are meaningful.
  
  
  Solution:
  
  
  Check Data Entry: Ensure that the number of hours entered in the time record is greater than zero. If the hours should be zero, consider whether a different type of entry is appropriate (e.g., a leave request instead of a time entry).
  
  
  Review Calculation Logic: If the hours are calculated automatically (e.g., through a time management process), review the logic or configuration to ensure it is functioning correctly. Check for any missing data that might lead to a zero-hour calculation.
  
  
  User Training: If this error is common among users, consider providing training or guidelines on how to correctly enter time records in the system.
  
  
  System Configuration: If the issue persists, it may be necessary to review the configuration settings in SAP related to time recording. This may involve consulting with an SAP functional consultant or system administrator.
  
  
  Error Handling: Implement error handling in the process to catch and alert users when they attempt to save records with zero hours.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like CAT2 (Time Sheet) or CATS (Cross-Application Time Sheet) for entering time records.
  SAP Notes: Check SAP Notes for any known issues or patches related to time recording errors.
  Documentation: Refer to SAP documentation for guidelines on time entry and management to ensure compliance with best practices.
  
  If the problem persists after checking these areas, it may be beneficial to engage with SAP support or your internal IT team for further investigation.