How To Fix LQ462 - Number of packages cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: LQ - Proposal Pool Management

• Message number: 462

• Message text: Number of packages cannot be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message LQ462 - Number of packages cannot be determined ?

  The SAP error message LQ462, which states "Number of packages cannot be determined," typically occurs in the context of logistics and shipping processes, particularly when dealing with delivery or shipment documents. This error indicates that the system is unable to calculate the number of packages for a delivery due to missing or incorrect data.
  Causes:
  
  Missing Packaging Information: The delivery or shipment may not have the necessary packaging information defined, such as the type of packaging or the dimensions of the items being shipped.
  Incorrect Configuration: The configuration settings for packaging in the SAP system may not be set up correctly, leading to issues in determining the number of packages.
  Incomplete Master Data: The material master data or the delivery document may be incomplete or incorrect, lacking necessary details for packaging.
  Batch Management Issues: If batch management is enabled, issues with batch determination can also lead to this error.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard packaging determination process.
  
  Solutions:
  
  Check Packaging Information: Ensure that the packaging information is correctly maintained in the delivery document. This includes checking the packaging material and its dimensions.
  Review Configuration Settings: Verify the configuration settings for packaging in the SAP system. This includes checking the packaging material types and their settings in the customizing (SPRO).
  Complete Master Data: Ensure that the material master data is complete and accurate. Check for any missing fields related to packaging.
  Batch Management: If applicable, check the batch management settings and ensure that the batches are correctly assigned and available for the delivery.
  Debugging: If the issue persists, consider debugging the process to identify any custom code or enhancements that may be causing the problem.
  Consult Documentation: Review SAP documentation or notes related to packaging and delivery processes for any specific guidance or known issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VL01N (Create Outbound Delivery) or VL02N (Change Outbound Delivery) to check the delivery details.
  SAP Notes: Check for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  User Exits and BAdIs: If there are user exits or BAdIs related to packaging, review them to ensure they are functioning as expected.
  
  If the problem continues after trying the above solutions, it may be beneficial to involve your SAP support team or consult with SAP support for further assistance.