How To Fix LQ399 - Active worklists cannot be set to 'terminated'

SAP Error Message - Details

• Message type: E = Error

• Message class: LQ - Proposal Pool Management

• Message number: 399

• Message text: Active worklists cannot be set to 'terminated'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LQ399 - Active worklists cannot be set to 'terminated' ?

  The SAP error message LQ399 indicates that there are active worklists that cannot be set to 'terminated'. This typically occurs in the context of SAP's Logistics Execution (LE) or Warehouse Management (WM) modules, where worklists are used to manage tasks such as picking, packing, and shipping.
  Cause:
  The error usually arises due to one of the following reasons:
  
  
  Active Worklists: There are still active worklists that are in use or have not been completed. The system does not allow the termination of worklists that are currently being processed.
  
  
  Incomplete Tasks: There may be tasks associated with the worklist that have not been finished or confirmed, preventing the worklist from being terminated.
  
  
  System Lock: There might be a lock on the worklist due to ongoing processes or transactions that are preventing changes.
  
  
  Configuration Issues: There could be configuration settings in the system that restrict the termination of worklists under certain conditions.
  
  
  Solution:
  To resolve the LQ399 error, you can take the following steps:
  
  
  Check Active Worklists: Review the active worklists in the system. You can use transaction codes like LX03 (for warehouse management) or LQ01 (for worklist management) to view the status of worklists.
  
  
  Complete or Cancel Tasks: Ensure that all tasks associated with the worklist are either completed or canceled. If there are tasks that are still open, you will need to address them before you can terminate the worklist.
  
  
  Release Locks: If there are locks on the worklist, identify the transactions or users that are holding the locks and resolve them. You can use transaction SM12 to check for and release locks.
  
  
  Review Configuration: Check the configuration settings related to worklist management in your SAP system. Ensure that there are no restrictions that prevent the termination of worklists.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing worklists in your version of SAP.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LQ01, LQ02, LX03, and SM12 for managing worklists and locks.
  SAP Notes: Search for SAP Notes related to error LQ399 for any specific fixes or updates provided by SAP.
  User Roles: Ensure that you have the necessary authorizations to manage worklists and perform the required actions in the system.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.