How To Fix LOGBR_PRICE_CPLMNT016 - Error processing the NF-e Access Key. Please verify the Check Digit.

SAP Error Message - Details

• Message type: E = Error

• Message class: LOGBR_PRICE_CPLMNT - BR Logistics: Price complement messages

• Message number: 016

• Message text: Error processing the NF-e Access Key. Please verify the Check Digit.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LOGBR_PRICE_CPLMNT016 - Error processing the NF-e Access Key. Please verify the Check Digit. ?

  The SAP error message LOGBR_PRICE_CPLMNT016 typically relates to issues with the NF-e (Nota Fiscal Eletrônica) access key, particularly concerning the check digit. This error can occur during the processing of electronic invoices in Brazil, where the NF-e system is used for electronic invoicing.
  Cause:
  The error is usually caused by one of the following reasons:
  
  
  Incorrect Access Key: The NF-e access key provided may be incorrect or malformed. The access key is a 44-character string that includes various pieces of information about the invoice.
  
  
  Check Digit Validation Failure: The check digit at the end of the access key may not match the expected value. The check digit is calculated based on the preceding digits of the access key, and if it does not match, the system will throw this error.
  
  
  Data Entry Errors: Manual entry errors when inputting the access key can lead to discrepancies.
  
  
  System Configuration Issues: There may be issues with the configuration of the SAP system or the integration with the NF-e service.
  
  
  Solution:
  To resolve the LOGBR_PRICE_CPLMNT016 error, you can take the following steps:
  
  
  Verify the Access Key: Double-check the NF-e access key for accuracy. Ensure that it is exactly 44 characters long and that there are no typos or extra spaces.
  
  
  Check the Check Digit: Calculate the check digit for the access key using the appropriate algorithm. Ensure that the last digit of the access key matches the calculated check digit.
  
  
  Re-enter the Access Key: If you suspect a data entry error, re-enter the access key carefully.
  
  
  Consult Documentation: Refer to the SAP documentation or the NF-e guidelines to ensure that you are following the correct procedures for processing NF-e.
  
  
  System Configuration: If the issue persists, check the configuration settings in your SAP system related to NF-e processing. Ensure that all necessary parameters are correctly set.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a specialist who has experience with NF-e processing in SAP.
  
  
  Related Information:
  
  NF-e Access Key Structure: The NF-e access key consists of 44 digits, which include information such as the CNPJ of the issuer, the model of the document, the series, the number of the document, the date of emission, and the check digit.
  Check Digit Calculation: The check digit is calculated using a specific algorithm defined by the Brazilian tax authorities. You can find resources online that explain how to calculate the check digit for NF-e access keys.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide updates related to NF-e processing.
  
  By following these steps, you should be able to identify and resolve the issue causing the LOGBR_PRICE_CPLMNT016 error.