How To Fix LM377 - An error occurred whilst updating the drilldown

SAP Error Message - Details

• Message type: E = Error

• Message class: LM - Treasury: Limit Management

• Message number: 377

• Message text: An error occurred whilst updating the drilldown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LM377 - An error occurred whilst updating the drilldown ?

  The SAP error message LM377, which states "An error occurred whilst updating the drilldown," typically occurs in the context of SAP Business Warehouse (BW) or SAP BusinessObjects when there is an issue with the data retrieval or display in a report or query. This error can arise from various causes, and here are some common reasons along with potential solutions:
  Causes:
  
  Data Source Issues: The underlying data source may be unavailable or not properly configured.
  Query Design Problems: There may be issues with the query design, such as incorrect filters or joins that lead to no data being returned.
  Authorization Issues: The user may not have the necessary authorizations to access the data or execute the query.
  Performance Issues: The system may be experiencing performance problems, leading to timeouts or incomplete data retrieval.
  Technical Errors: There could be technical errors in the BW system or the reporting tool that prevent the drilldown from functioning correctly.
  
  Solutions:
  
  Check Data Source: Ensure that the data source is available and correctly configured. Verify that the data is being loaded properly into the InfoProvider.
  Review Query Design: Examine the query for any design issues. Check filters, variables, and joins to ensure they are set up correctly and that they return data as expected.
  Verify Authorizations: Confirm that the user has the necessary authorizations to access the data and execute the query. This may involve checking roles and permissions in the SAP system.
  Monitor System Performance: Check the system performance and look for any bottlenecks. If the system is slow, consider optimizing the query or increasing system resources.
  Check for Technical Errors: Review the system logs (transaction SLG1) for any technical errors that may provide more insight into the issue. You may also want to check for any recent changes or updates that could have affected the system.
  Re-run the Query: Sometimes, simply re-running the query can resolve transient issues. If the error persists, further investigation is needed.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions to common issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like RSA1 (Data Warehousing Workbench) to check the status of InfoProviders and data loads.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the LM377 error in SAP.