How To Fix LM312 - Errors occurred while determining the business partner address


SAP Error Message - Details

  • Message type: E = Error

  • Message class: LM - Treasury: Limit Management

  • Message number: 312

  • Message text: Errors occurred while determining the business partner address

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message LM312 - Errors occurred while determining the business partner address ?

    The SAP error message LM312, which states "Errors occurred while determining the business partner address," typically indicates that there is an issue with the business partner data in the system. This error can arise in various scenarios, such as during the creation of a document, processing of transactions, or when trying to access business partner information.

    Causes:

    1. Missing or Incomplete Data: The business partner may not have a complete address or the necessary data fields filled out.
    2. Incorrect Business Partner Role: The business partner may not be assigned the correct role that allows for address determination.
    3. Data Consistency Issues: There may be inconsistencies in the data stored in the database, such as duplicate entries or incorrect links between business partners and their addresses.
    4. Configuration Issues: The system configuration for business partner address determination may not be set up correctly.
    5. Authorization Issues: The user may not have the necessary authorizations to access the business partner data.

    Solutions:

    1. Check Business Partner Data:

      • Go to the transaction code BP (Business Partner) and verify that the business partner has a complete and valid address.
      • Ensure that all required fields are filled out, including street, city, postal code, and country.
    2. Verify Business Partner Roles:

      • Ensure that the business partner has the appropriate roles assigned that allow for address determination. This can be checked in the Business Partner transaction.
    3. Data Consistency Check:

      • Use transaction codes like BP or SE16N to check for any inconsistencies in the business partner data.
      • Look for duplicate entries or incorrect relationships between business partners and addresses.
    4. Configuration Review:

      • Review the configuration settings related to business partner address determination in the customizing settings (transaction code SPRO).
      • Ensure that the settings for address determination are correctly configured according to your business requirements.
    5. Authorization Check:

      • Ensure that the user encountering the error has the necessary authorizations to view and edit business partner data.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.

    Related Information:

    • Transaction Codes:
      • BP - Business Partner Maintenance
      • SE16N - Data Browser
      • SPRO - Customizing Implementation Guide
    • SAP Documentation: Review the official SAP documentation for business partner management for more detailed information on configuration and data management.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.

    If the issue persists after checking these areas, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.

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