How To Fix LM120 - Another user has to release the limit

SAP Error Message - Details

• Message type: E = Error

• Message class: LM - Treasury: Limit Management

• Message number: 120

• Message text: Another user has to release the limit

What causes this issue?

Limits are released in accordance with the principle of dual control.
This means that the second stage of releasing a limit has to be done by
someone other than the person who released the limit for the first
stage.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LM120 - Another user has to release the limit ?

  The SAP error message LM120, which states "Another user has to release the limit," typically occurs in the context of the SAP system's handling of credit limits or other resource limits that require approval or release by a designated user. This error indicates that a transaction or process cannot proceed because it is waiting for another user to approve or release a limit that has been set.
  Cause:
  
  Credit Management: The error often arises in the context of credit management, where a customer's credit limit has been exceeded, and the system requires approval from a credit manager or another authorized user to proceed with the transaction.
  Approval Workflow: There may be an approval workflow in place that requires a specific user to release the limit before the transaction can be completed.
  Locking Mechanism: The system may have a locking mechanism in place that prevents multiple users from modifying the same limit simultaneously, leading to this error if another user is currently processing the limit.
  
  Solution:
  
  Identify the User: Determine which user is currently holding the limit. This may involve checking the transaction logs or consulting with your team to find out who has the necessary authorization.
  Contact the User: Reach out to the user who needs to release the limit. They may need to log into the SAP system and approve or release the limit for the transaction to proceed.
  Check Authorization: Ensure that the user attempting to perform the transaction has the necessary authorizations to proceed once the limit is released.
  Review Configuration: If this error occurs frequently, it may be worth reviewing the configuration of credit limits and approval workflows to ensure they align with your business processes.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this issue. Sometimes, SAP releases patches or updates that can resolve specific error messages.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer Credit Management) or FD33 (Display Customer Credit Management) to manage credit limits.
  User Roles: Ensure that the roles and authorizations for users involved in credit management are correctly set up in the system.
  Documentation: Refer to SAP documentation or help resources for more detailed information on credit management and approval processes.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.