How To Fix LM065 - LM not updated because limit records could not be locked/unlocked

SAP Error Message - Details

• Message type: E = Error

• Message class: LM - Treasury: Limit Management

• Message number: 065

• Message text: LM not updated because limit records could not be locked/unlocked

What causes this issue?

At least one limit record could not be locked because the same
combination of characteristics is being used by another program.
In addition, at least one of the limit records that was locked could
not be unlocked.

System Response

Limit Management was not updated in order to prevent the same limit
record (or characteristic combination) from being accessed at the same
time.

How to fix this error?

Check whether any other programs are currently making changes in Limit
Management (whether limits are being maintained, data is being
reorganized, or single transaction checks are being made).
Check why the locked record could not be unlocked.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LM065 - LM not updated because limit records could not be locked/unlocked ?

  The SAP error message LM065 indicates that the limit records could not be locked or unlocked during a transaction, which prevents the system from updating the limit management (LM) data. This error typically occurs in the context of limit management in SAP, which is often used in financial and credit management processes.
  Causes:
  
  Concurrency Issues: Another user or process may be currently accessing the same limit records, leading to a lock conflict.
  Database Locking: The database may have a lock on the records due to a previous transaction that has not yet been completed or has failed.
  Authorization Issues: The user may not have the necessary authorizations to lock or unlock the limit records.
  System Performance: High system load or performance issues may prevent the locking mechanism from functioning properly.
  Configuration Issues: Incorrect configuration in the limit management settings may lead to locking problems.
  
  Solutions:
  
  Check for Active Sessions: Use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to identify if another user or process is holding a lock on the limit records.
  Wait and Retry: If the issue is due to another user, waiting for a short period and then retrying the transaction may resolve the issue.
  Clear Locks: If you identify a lock that is no longer needed, you can manually delete it using transaction SM12, but be cautious as this may affect other users.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the operation. Check roles and profiles assigned to the user.
  Check System Performance: Monitor system performance and resolve any bottlenecks that may be affecting database operations.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SM21 (to view system logs), and ST22 (to check for dumps).
  Limit Management Configuration: Review the configuration settings for limit management in your SAP system to ensure they are set up correctly.
  User Training: Ensure that users are trained on how to handle limit records and understand the implications of locking/unlocking records.
  
  By following these steps, you should be able to diagnose and resolve the LM065 error in SAP.