How To Fix LIS_SRV021 - You must enter the system role


SAP Error Message - Details

  • Message type: E = Error

  • Message class: LIS_SRV - LIS Server

  • Message number: 021

  • Message text: You must enter the system role

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message LIS_SRV021 - You must enter the system role ?

    The SAP error message LIS_SRV021 ("You must enter the system role") typically occurs in the context of Logistics Information System (LIS) or when working with certain functionalities in SAP that require a specific system role to be defined. This error indicates that the system role has not been specified, which is necessary for the operation you are trying to perform.

    Cause:

    The error is usually caused by one of the following reasons:

    1. Missing System Role: The user has not defined a system role in the relevant configuration or transaction.
    2. User Authorization: The user may not have the necessary authorizations to access or define the system role.
    3. Configuration Issues: There may be a configuration issue in the system that prevents the system role from being recognized or set.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check User Profile:

      • Ensure that the user profile has the necessary authorizations to access the required system role.
      • You can check this in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
    2. Define System Role:

      • If the system role is not defined, you may need to define it in the relevant configuration settings.
      • This can typically be done in the transaction related to the specific module you are working with (e.g., LIS configuration).
    3. Transaction Code:

      • If you are in a specific transaction that requires a system role, ensure that you are entering the correct transaction code and that all required fields are filled out.
    4. Consult Documentation:

      • Refer to the SAP documentation or help files related to the specific module you are working with for guidance on how to set up system roles.
    5. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or SAP directly for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • User Roles and Authorizations: Familiarize yourself with how user roles and authorizations work in SAP, as this is often a common source of issues.
    • Training and Documentation: If you are new to SAP or the specific module, consider undergoing training or reviewing documentation to better understand the system's requirements.

    By following these steps, you should be able to resolve the LIS_SRV021 error and proceed with your tasks in SAP.

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